Municipal

Tanya Renne
April 8, 2024
Associations, Data, Field Service Cloud, Implementation, Managed Services, Municipal, Sales and Service Cloud

Citizen-Centric City Management

Citizen-Centric City Management: Expanding Service Capacity through Salesforce Implementing Salesforce in city operations can bring about expanded capacity and efficiency in serving citizens. Here are key strategies for leveraging Salesforce to enhance city services: Citizen Engagement Platforms Utilize Salesforce Community Cloud to create citizen engagement platforms. These platforms serve...

Tanya Renne
January 22, 2024
Associations, Data, Implementation, Municipal

Municipal Organizations Using Salesforce: 5 Best Practices

Implementing Salesforce for municipal organizations comes with its unique set of challenges and opportunities. Here are five best practices to guide municipal organizations in maximizing the benefits of Salesforce: Customization to Specific Needs Tailor Salesforce to meet the unique requirements of the municipal organization. Whether it’s citizen services, permit...