Orchid Connect

Common Fonteva Stability Issues and Their Solutions

Hint: it’s not Fonteva, it’s your implementation “It’s Unstable!” To get to the bottom of what is causing your stability issues, isolate your issues into the following categories: Automations Are automations failing? Is the issue confined to particular business units and business processes?Does this happen from the community only,...

5 Strategies to Improve Community Site Experience

To enhance and improve community site experience, consider implementing the following five strategies: Streamline Navigation and User Interface Ensure your community site has an intuitive and user-friendly interface. Simplify navigation by organizing content into logical categories and providing clear labels for menus and buttons. Implement a search function to...

Sales Cloud – What Non-Profits & Associations Need to Know

Non-profit organizations and associations often have specific questions about Salesforce Sales Cloud and its applicability to their needs. Here are some common questions they may ask: Can Sales Cloud handle donor management for non-profits? Yes, Sales Cloud can handle donor management for non-profits. It provides tools to track and...

Service Cloud – What Non-Profits & Associations Need to Know

Here are some common questions organizations ask about Salesforce Service Cloud: What is the cost of implementing Service Cloud? The cost of implementing Service Cloud varies based on factors such as the size of your organization, the number of users, and the specific features and customization required. Therefore, it...

4 of the Most Common Salesforce Questions

Here are some common questions about Salesforce, a widely used customer relationship management (CRM) platform: What is Salesforce? Salesforce is a cloud-based CRM platform that helps organizations manage customer relationships, sales processes, marketing campaigns, workflow, basic business processes and more. It provides a suite of tools and functionalities to...

What is Fonteva?

Fonteva is a popular association management software (AMS) platform that offers a range of features and functionalities explicitly tailored for associations and membership-based organizations. However, the suitability of Fonteva or any AMS platform depends on an organization’s specific needs and requirements. Organizations that can benefit from using Fonteva: 1....

8 Ways to Make a Managed Services Process Successful

Effective managed services are guided by several key principles that help ensure IT services’ successful delivery and management. Here are eight key principles of effective managed services: Clear Service Definition Firstly, clearly define the managed services’ scope, objectives, and deliverables. This includes identifying the specific services to be provided,...