Orchid Connect

What is Sales Cloud?

Sales Cloud is a customer relationship management (CRM) platform provided by Salesforce. It is designed to help organizations streamline their sales processes, manage customer relationships, and drive sales growth. Sales Cloud offers tools and features enabling sales teams to...

What is Salesforce Experience Cloud?

Salesforce Experience Cloud, formerly known as Community Cloud, is a platform provided by Salesforce that enables organizations to build customized online communities, portals, and websites for their customers, partners, employees, and other stakeholders. It enhances collaboration, engagement, and self-service...

What is Salesforce Field Service Cloud?

Field Service Cloud is a comprehensive service management platform offered by Salesforce. It is designed to optimize and streamline field service operations for organizations that provide on-site services, such as installation, maintenance, repair, or inspection. Field Service Cloud leverages...

Who Uses Salesforce Field Service Cloud?

Field Service Cloud is designed for organizations that provide field service operations as part of their business. It caters to industries and sectors with critical on-site service delivery, maintenance, repairs, or installations. Here are some examples of industries and...

Who Uses Salesforce Experience Cloud?

A wide range of organizations across various industries uses Salesforce Experience Cloud. Here are some examples of who uses Experience Cloud: It’s important to note that the specific use cases and functionalities of Experience Cloud can vary depending on...

Fractional Salesforce Admin Services

Fractional administration services provide your organization with the flexibility to access skilled Salesforce administrators on a part-time or project-specific basis. This approach allows organizations to optimize their operational efficiency by outsourcing salesforce tasks without the need for a full-time...

Financial Services Cloud

Recruiting for Financial Services Cloud involves the process of sourcing, identifying, and hiring qualified professionals to work with Salesforce’s Financial Services Cloud (FSC). Financial Services Cloud is a specialized customer relationship management (CRM) platform tailored for the financial services...

What to Look For: Senior Salesforce Developer

Hiring a senior Salesforce engineer is a critical decision, as they play a crucial role in developing, maintaining, and optimizing Salesforce solutions for an organization. Here are vital considerations to keep in mind when looking for a senior Salesforce...

Salesforce Readiness Survey

1. What’s your main goal with Salesforce implementation? 2. Do you have a dedicated Salesforce admin or team in place? 3. Have you identified the key stakeholders and decision-makers for this project? 4. Have you mapped out your current...