Collaborative leadership involves leveraging team strengths for mutual support and success. Rebuilding core business systems is complex and requires everyone's involvement. The Orchid team immerses itself in understanding and guiding your business through change, addressing resistance to ensure project success. This close collaboration is key to our mutual success.
Member-Centered Change Management focuses on improving business processes to enhance membership experience and staff effectiveness. By prioritizing both members and staff, it ensures organizational success and growth. High involvement leads to better results and adoption, making it the best approach for managing complex changes.
Orchid believes in Uncompromising Sustainability. If you spend a year and many zeros of dollars you want the investment to last. One way would be to limit the technical debt of customization. We believe in limiting unnecessary customization that will be hard to manage or require constant technical intervention.
We can speak candidly about the process, our approach to projects like yours, and what you might expect in the marketplace.
Most organizations that engage with us have some pent-up demand. They’ve put off maintenance and need to catch up on patches and upgrades. We run tests and analyze the existing implementation and make recommendations around modernizing.
We look at the business processes that have developed out of bad habits and necessities. As things have broken or become unreliable, staff has developed workarounds and manual efforts to get work done. This phase is transformation.
Once your heads are above water and you aren’t just hobbling along – we move into Innovation and start using Salesforce in more creative ways to support and extend your organization.
