Orchid Connect

Public Service Cloud

Salesforce offers solutions and capabilities designed to address the needs of public service organizations. Some of the key features and capabilities that Salesforce provides for public service organizations include: Government Cloud Salesforce Government Cloud is a dedicated instance of...

Field Service Cloud Readiness Survey

1. What’s your main goal with Field Service Cloud implementation? 2. Do you have a dedicated Field Service Cloud admin or team? 3. Have you identified the key stakeholders and decision-makers for your Field Service Cloud project? 4. Have...

What is Service Cloud?

What is service cloud? Service Cloud is a customer service and support platform provided by Salesforce. It is a comprehensive customer service solution designed to help organizations effectively manage customer inquiries, support requests, and service operations. Service Cloud enables...

What is Salesforce Field Service Cloud?

Field Service Cloud is a comprehensive service management platform offered by Salesforce. It is designed to optimize and streamline field service operations for organizations that provide on-site services, such as installation, maintenance, repair, or inspection. Field Service Cloud leverages...

Who Uses Salesforce Field Service Cloud?

Field Service Cloud is designed for organizations that provide field service operations as part of their business. It caters to industries and sectors with critical on-site service delivery, maintenance, repairs, or installations. Here are some examples of industries and...

Financial Services Cloud

Recruiting for Financial Services Cloud involves the process of sourcing, identifying, and hiring qualified professionals to work with Salesforce’s Financial Services Cloud (FSC). Financial Services Cloud is a specialized customer relationship management (CRM) platform tailored for the financial services...

Fractional Salesforce Admin Services

Fractional administration services provide your organization with the flexibility to access skilled Salesforce administrators on a part-time or project-specific basis. This approach allows organizations to optimize their operational efficiency by outsourcing salesforce tasks without the need for a full-time...

Salesforce Managed Services: FAQs

Overall, these FAQs provide a starting point for understanding technical managed services, but businesses should consult with potential service providers to address specific concerns and tailor solutions to their unique needs. Related Content Salesforce implementation services: FAQs(Opens in a...

Non-Profit Cloud Readiness Survey

  1. What’s your main goal with NPSP implementation? 2. Do you have a dedicated NPSP admin or team in place? 3. Have you identified the key stakeholders and decision-makers for this NPSP project? 4. Have you mapped out...