3 Ways to Plan and Manage Events with Salesforce

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Author
Tanya Renne
Date
July 17, 2024
Topic
Domains
Associations
Resources
Data
Service Offerings
Implementation
Non-Profits
Pardot
Sales and Service Cloud
3 Ways to Plan and Manage Events with Salesforce
Learn how to plan and manage events using Salesforce. From event details and registrations to automated communications and integration.
  1. Event Management with Salesforce:
    • Use Salesforce's Events module to create, manage, and track event details.
    • Manage event registrations through Salesforce Campaigns or custom objects – tracking RSVPs and attendee details.
    • Automate event communications like invitations, reminders, and follow-ups using Salesforce Campaigns or Workflow Rules.
  2. Integration with Marketing Tools:
3 Ways to Plan and Manage Events with Salesforce
    • Integrate Salesforce with marketing automation tools (e.g., Pardot, Marketing Cloud) to execute targeted email campaigns promoting events.
    • Utilize social media integration such as Salesforce Social Studio for scheduling and monitoring event-related posts.
    • Capture event leads into Salesforce Leads or Contacts, applying lead scoring to prioritize follow-ups based on attendee engagement.
  1. Event Management Apps and Extensions:
    • Explore Salesforce AppExchange for event management apps that extend to ticketing, check-in solutions, and attendee engagement tools.
    • Utilize Salesforce mobile apps for on-the-go event management, including checking attendee lists and updating event details.
    • Integrate Salesforce with external event platforms (e.g., Eventbrite, Cvent) for seamless data synchronization and additional event management features.
Orchid Connect is a woman-owned Salesforce implementation firm with 30 years of experience serving associations, non-profits and small/medium businesses. We specialize in strategic and implementation services, go-to-market support, and ongoing support. To learn more, reach us at reachout@orchidconnect.com.

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