Sales and Service Cloud

Salesforce's Account Object

How Salesforce's Account object boosts member relationships -- easy management, customized insights, strategic growth, and more!

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Using Salesforce for Event Management: A Guide for Associations

Here's a guide to help associations leverage Salesforce for effective event management -- integration, marketing, and more!

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Harnessing Salesforce for Global Impact Assessment

Salesforce for global impact assessment -- comprehensive reports, automated surveys, multi-language support, and more!

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Modernizing Global Leadership with Field Service Data Collection

By integrating Salesforce Field Service Data Collection, businesses can modernize their leadership, streamline operations, and more!

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6 Unexpected Benefits of Membership Portals

Enhance customer engagement with membership portals. Explore the advantages of gamification, exclusive content, and personalized experiences.

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AI is Revolutionizing Customer Service and Salesforce Can Help

Discover how AI is revolutionizing call centers and transforming customer service with Salesforce's intelligent solutions!

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Revolutionizing Municipal Responsiveness

Orchid's guide to modernizing and revolutionizing municipal services with Salesforce -- citizen portals, community engagement, and more!

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Salesforce Adoption

Salesforce adoption involves more than just implementing a new tool; it requires a big change. Here are 10 tips for adopting Salesforce!

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12 Mistakes SMBs Make When Implementing Salesforce

Here are 12 common mistakes that small and medium-sized businesses (SMBs) should be aware of and avoid during Salesforce implementation!

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Small Businesses: How Small is Too Small for Salesforce?

Here are some elements to consider when determining if Salesforce would be a good fit for your small business!

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Four Warning Signs of a SMB Salesforce Implementation Failure

Here are four warning signs that may indicate a Salesforce implementation failure for a small or medium business (SMB).

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Six Key Ways SMBs Use Salesforce To Grow

Here are six key strategies SMBs use with Salesforce -- sales and marketing automation, customer support, data analytics, and more!

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7 Impactful Ways to Unleash the Power of Nonprofit Cloud

Here are 7 impactful ways to unleash the power of Nonprofit cloud. Read more about nonprofit cloud's features and impacts!

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Citizen-Centric City Management

Here are key strategies for leveraging Salesforce to enhance city services -- citizen engagement platforms, community feedback, and more!

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Congratulations You’re Live! Now What?

Congratulations on going live with Salesforce! This is just the beginning – keep these 9 areas in mind as you move forward!

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Community Portals: How Salesforce Experience Cloud Delivers

Salesforce Experience Cloud enables organizations to create personalized online spaces for users. Here's an overview of our community portals!

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