Orchid Connect

Beyond Sales and Customer Service

Salesforce is a versatile platform that extends well beyond its core sales and customer service offerings. Here are several ways to leverage Salesforce for broader business functions: Marketing Automation Utilize Salesforce Marketing Cloud to automate marketing campaigns, personalize customer...

Go to Market with Salesforce

Salesforce, a leading customer relationship management (CRM) platform, employs a comprehensive go-to-market (GTM) strategy to reach and serve customers. The Salesforce GTM strategy encompasses various elements, including product positioning, marketing, sales, and customer success. Here are critical components of...

Salesforce and Small Businesses

Is your small business leveraging Salesforce for strategic transformation? Have you implemented the platform to enhance various aspects of your operations, from customer relationship management to internal processes. How many of the following areas utilize Salesforce? And if they...