Orchid Connect

Experience Cloud

Community Portals: How Salesforce Experience Cloud Delivers 

Salesforce Experience Cloud enables organizations to create branded and personalized online spaces for external users – from customers, to partners, to employees. These online spaces are known as community portals. Here’s an overview of Salesforce Experience Cloud and its community portals! Branded and Personalized Portals Firstly, Experience Cloud allows...
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9 Reasons to Invest in Salesforce: SMB Edition

Small and medium-sized businesses (SMBs) can find substantial value in investing in Salesforce, tailored to their specific needs and growth objectives. Here are nine compelling reasons for SMBs to consider investing in Salesforce: Scalable Solutions Salesforce provides scalable solutions that grow with your business. SMBs can start with a...
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8 Ways Salesforce Reigns Supreme for Membership Engagement 

Salesforce is a strong choice for associations looking to enhance their membership engagement. Here are eight reasons why Salesforce stands out in this context: Customizable Membership Management Salesforce allows associations to create a tailored membership management system. This customization ensures that the platform aligns with the specific needs and...
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6 Ways to Elevate Municipal Customer Service with Salesforce Excellence

Citizen Service Portals Elevate municipal customer service by creating a centralized citizen service portal powered by Salesforce Community Cloud. This portal can act as a one-stop-shop for citizens to access information, submit service requests, and track the status of their inquiries or issues. The portal also provides a user-friendly...
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5 Ways to Guarantee A Successful Technology Project

To increase the chances of a successful technology project, consider implementing the following five strategies: Clearly Define Project Goals and Objectives Establish clear and measurable goals for your successful technology project. Define what you want to achieve, whether it’s improving efficiency, enhancing customer experience, increasing revenue, or streamlining processes....
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8 Benefits of Unified Data

Unifying data has the potential to transform organizations in several ways. Here are some key benefits and transformations that can be achieved through the implementation of unified data: Improved Decision-Making Unified data provides a holistic and comprehensive view of the organization’s operations, customers, and market trends. With access to...
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8 Common Questions About Experience Cloud

Here are eight common questions about Experience Cloud: What is the difference between Salesforce Experience Cloud and Salesforce Community Cloud? Salesforce Experience Cloud is the rebranded version of Salesforce Community Cloud. The name change reflects a broader vision of creating personalized and engaging customer, partner, and employee experiences. Can...
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8 Common Questions About Hubspot

Here are commonly asked questions about HubSpot: What is HubSpot? The HubSpot system is an all-in-one inbound marketing and sales software platform that helps businesses attract, engage, and delight customers. It offers tools and features for marketing, sales, customer service, and CRM (Customer Relationship Management) to support businesses’ growth...
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8 Common Questions About Nonprofit Success Pack

Here are some common questions about the Nonprofit Success Pack (NPSP): What is Nonprofit Success Pack? The Nonprofit Success Pack (NPSP) is a set of preconfigured CRM tools developed by Salesforce.org specifically for nonprofit organizations. It provides nonprofits a foundation for managing constituent relationships, fundraising, program, and volunteer management....
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8 Common Questions About Pardot

Here are some common questions about Pardot: What is Pardot? Pardot is a marketing automation platform provided by Salesforce. It enables businesses to streamline and automate their marketing efforts, manage leads, and nurture customer relationships. Pardot helps marketers generate high-quality leads, align marketing and sales teams, and track the...
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