Field Service Cloud

Tanya Renne
April 8, 2024
Associations, Data, Field Service Cloud, Implementation, Managed Services, Municipal, Sales and Service Cloud

Citizen-Centric City Management

Citizen-Centric City Management: Expanding Service Capacity through Salesforce Implementing Salesforce in city operations can bring about expanded capacity and efficiency in serving citizens. Here are key strategies for leveraging Salesforce to enhance city services: Citizen Engagement Platforms Utilize Salesforce Community Cloud to create citizen engagement platforms. These platforms serve...

Tanya Renne
January 13, 2024
Associations, Education, Field Service Cloud, Financial Services, Non-Profits, Sales and Service Cloud

10-point Checklist to Support Adoption of a New System

Clearly Define Objectives: Example 1: Clearly communicate that the new [system/process] aims to streamline communication, improve customer interactions, and increase sales efficiency… Example 2: Outline specific objectives for a new [system/process]. Emphasize its role in enhancing collaboration, tracking project progress, and reducing time spent on administrative tasks… User-Friendly Interface:...