Orchid Connect

Strategic Services

Harnessing Salesforce for Global Impact Assessment

Global Impact Assessment: Harnessing Salesforce for Comprehensive Program Evaluation Comprehensive Impact Reports Salesforce Capability: Generate comprehensive impact reports with Salesforce reporting tools. Global Impact: Provide donors, stakeholders, and global partners with detailed and transparent reports on the outcomes and achievements of global programs. Unified Data Repository Salesforce Capability: Utilize...
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Mastering Member Success: Recruitment and Retention 

Mastering Member Success: Salesforce Strategies for Recruitment and Retention  Your Members Deserve a CRM as Awesome as They Are In the world of member recruitment and retention, your association needs a tool that’s just as impressive as your members. Salesforce allows associations to create detailed member profiles, consolidating information...
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What is Sales Cloud?

Sales Cloud is a customer relationship management (CRM) platform designed to help organizations streamline their sales processes, manage customer relationships, and drive sales growth. It offers tools and features enabling sales teams to effectively manage leads, opportunities, accounts, and contacts throughout the sales cycle. Key features and capabilities of...
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What is Salesforce Experience Cloud?

Salesforce Experience Cloud, formerly known as Community Cloud, is a platform provided by Salesforce that enables organizations to build customized online communities, portals, and websites for their customers, partners, employees, and stakeholders. The platform enhances collaboration, engagement, and self-service by providing a personalized and branded experience. Salesforce Experience Cloud...
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What is Service Cloud?

Service Cloud is a customer service and support platform designed to help organizations effectively manage customer inquiries, support requests, and service operations. Our platform enables businesses to deliver personalized and efficient customer service experiences across multiple channels, such as phone, email, chat, social media, and self-service portals. Key features...
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What is Salesforce Non-Profit Success Pack? (NPSP)

The Salesforce Nonprofit Success Pack (NPSP) is a preconfigured Customer Relationship Management (CRM) tool. NPSP is specifically designed to meet the unique needs of nonprofit organizations. For example, it provides nonprofits with a foundation for managing constituent relationships, fundraising, program management, and volunteer management. It includes various features and...
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