Orchid Connect

Tanya Renne

Service Cloud – What Non-Profits & Associations Need to Know

Here are some common questions organizations ask about Salesforce Service Cloud: What is the cost of implementing Service Cloud? The cost of implementing Service Cloud varies based on factors such as the size of your organization, the number of users, and the specific features and customization required. Therefore, it...
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12 Warning Signs of a Tech Failure

A failed software implementation can have significant consequences for an organization, including wasted resources, increased costs, and disruptions to operations. Here are 12 warning signs that may indicate a software implementation is at risk of failure: Lack of Executive Sponsorship One warning sign of a tech failure is the...
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4 of the Most Common Salesforce Questions

Here are some common questions about Salesforce, a widely used customer relationship management (CRM) platform: What is Salesforce? Salesforce is a cloud-based CRM platform that helps organizations manage customer relationships, sales processes, marketing campaigns, workflow, basic business processes and more. It provides a suite of tools and functionalities to...
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What is Fonteva?

Fonteva is a popular association management software (AMS) platform that offers a range of features and functionalities explicitly tailored for associations and membership-based organizations. However, the suitability of Fonteva or any AMS platform depends on an organization’s specific needs and requirements. Organizations that can benefit from using Fonteva: 1....
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What is Hubspot?

HubSpot is an all-in-one inbound marketing and sales software platform designed to help businesses attract, engage, and delight customers. It offers a suite of tools and functionalities to support various aspects of marketing, sales, customer service, and CRM. Here are some key aspects of HubSpot: Inbound Marketing: HubSpot provides...
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What is Pardot?

Pardot is a marketing automation platform developed by Salesforce. It is designed to help businesses and organizations streamline their marketing efforts and generate more leads. Pardot provides tools and features that enable marketing teams to automate, track, and analyze various marketing activities. Key features of Pardot include: Lead Management...
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8 Ways to Make a Managed Services Process Successful

Effective managed services are guided by several key principles that help ensure IT services’ successful delivery and management. Here are eight key principles of effective managed services: Clear Service Definition Firstly, clearly define the managed services’ scope, objectives, and deliverables. This includes identifying the specific services to be provided,...
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10 Warning Signs of a Salesforce Implementation Failure

Salesforce implementations can fail for various reasons, often stemming from challenges in planning, execution, and user adoption. Here are some of the most common warning signs of a Salesforce implementation failure: Inadequate Planning and Strategy One warning sign of a Salesforce implementation failure is a lack of proper planning...
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