Tanya Renne, Author at Orchid Connect

Tanya Renne
November 27, 2023
Associations, Implementation, Managed Services, Non-Profits

8 Ways Associations Fail Their Members

Associations may fail their members in various ways, leading to dissatisfaction, disengagement, and a decline in membership. Here are some common ways associations may fail their members: Lack of Value Proposition Firstly, associations must provide their members with a clear and compelling value proposition. If associations fail to deliver...

Tanya Renne
November 20, 2023
Associations, Implementation, Managed Services, Non-Profits

6 Ways Associations Can Transform

These are the six ways associations can transform their technology to support their members: Enhanced Member Experience Firstly, technology transformation enables associations to provide a more seamless and personalized experience for their members. By leveraging modern technology solutions, associations can transform by offering self-service options, personalized content and recommendations,...

Tanya Renne
November 13, 2023
Associations, Data, Experience Cloud, Implementation, Managed Services, Non-Profits, Sales and Service Cloud

8 Benefits of Unified Data

Unifying data has the potential to transform organizations in several ways. Here are some key benefits and transformations that can be achieved through the implementation of unified data: Improved Decision-Making Unified data provides a holistic and comprehensive view of the organization’s operations, customers, and market trends. With access to...

Tanya Renne
November 13, 2023
Associations, Fonteva, Managed Services, Sales and Service Cloud

Common Fonteva Stability Issues and Their Solutions

Hint: it’s not Fonteva, it’s your implementation “It’s Unstable!” To get to the bottom of what is causing your stability issues, isolate your issues into the following categories: Automations Are automations failing? Is the issue confined to particular business units and business processes?Does this happen from the community only,...

Tanya Renne
November 6, 2023
Associations, Experience Cloud, Implementation, Managed Services, Non-Profits, Resources

8 Common Questions About Experience Cloud

Here are eight common questions about Experience Cloud: What is the difference between Salesforce Experience Cloud and Salesforce Community Cloud? Salesforce Experience Cloud is the rebranded version of Salesforce Community Cloud. The name change reflects a broader vision of creating personalized and engaging customer, partner, and employee experiences. Can...

Tanya Renne
October 30, 2023
Associations, Experience Cloud, HubSpot, Implementation, Managed Services, Non-Profits, Sales and Service Cloud

8 Common Questions About Hubspot

Here are commonly asked questions about HubSpot: What is HubSpot? The HubSpot system is an all-in-one inbound marketing and sales software platform that helps businesses attract, engage, and delight customers. It offers tools and features for marketing, sales, customer service, and CRM (Customer Relationship Management) to support businesses’ growth...

Tanya Renne
October 23, 2023
Associations, Experience Cloud, Implementation, Managed Services, Non-Profits, Sales and Service Cloud

8 Common Questions About Nonprofit Success Pack

Here are some common questions about the Nonprofit Success Pack (NPSP): What is Nonprofit Success Pack? The Nonprofit Success Pack (NPSP) is a set of preconfigured CRM tools developed by Salesforce.org specifically for nonprofit organizations. It provides nonprofits a foundation for managing constituent relationships, fundraising, program, and volunteer management....

Tanya Renne
October 16, 2023
Associations, Experience Cloud, Implementation, Managed Services, Non-Profits, Pardot, Sales and Service Cloud

8 Common Questions About Pardot

Here are some common questions about Pardot: What is Pardot? Pardot is a marketing automation platform provided by Salesforce. It enables businesses to streamline and automate their marketing efforts, manage leads, and nurture customer relationships. Pardot helps marketers generate high-quality leads, align marketing and sales teams, and track the...

Tanya Renne
October 9, 2023
Associations, Experience Cloud, Financial Services, Fonteva, Implementation, Managed Services, Non-Profits

5 Strategies to Improve Community Site Experience

To enhance and improve community site experience, consider implementing the following five strategies: Streamline Navigation and User Interface Ensure your community site has an intuitive and user-friendly interface. Simplify navigation by organizing content into logical categories and providing clear labels for menus and buttons. Implement a search function to...

Tanya Renne
October 2, 2023
Associations, Fonteva, Implementation, Managed Services, Non-Profits, Sales and Service Cloud

Sales Cloud – What Non-Profits & Associations Need to Know

Non-profit organizations and associations often have specific questions about Salesforce Sales Cloud and its applicability to their needs. Here are some common questions they may ask: Can Sales Cloud handle donor management for non-profits? Yes, Sales Cloud can handle donor management for non-profits. It provides tools to track and...