Orchid Connect

8 Ways to Make a Managed Services Process Successful

Effective managed services are guided by several key principles that help ensure IT services’ successful delivery and management. Here are eight key principles of effective managed services: Clear Service Definition Firstly, clearly define the managed services’ scope, objectives, and deliverables. This includes identifying the specific services to be provided,...

10 Warning Signs of a Salesforce Implementation Failure

Salesforce implementations can fail for various reasons, often stemming from challenges in planning, execution, and user adoption. Here are some of the most common warning signs of a Salesforce implementation failure: Inadequate Planning and Strategy One warning sign of a Salesforce implementation failure is a lack of proper planning...