Orchid Connect

Beyond Sales and Customer Service

Salesforce is a versatile platform that extends well beyond its core sales and customer service offerings. Here are several ways to leverage Salesforce for broader business functions: Marketing Automation Utilize Salesforce Marketing Cloud to automate marketing campaigns, personalize customer...

What to Look For: Senior Salesforce Developer

Hiring a senior Salesforce engineer is a critical decision, as they play a crucial role in developing, maintaining, and optimizing Salesforce solutions for an organization. Here are vital considerations to keep in mind when looking for a senior Salesforce...

8 Common Questions About Experience Cloud

Here are eight common questions about Experience Cloud: What is the difference between Salesforce Experience Cloud and Salesforce Community Cloud? Salesforce Experience Cloud is the rebranded version of Salesforce Community Cloud. The name change reflects a broader vision of...

Fractional Salesforce Admin Services

Fractional administration services provide your organization with the flexibility to access skilled Salesforce administrators on a part-time or project-specific basis. This approach allows organizations to optimize their operational efficiency by outsourcing salesforce tasks without the need for a full-time...

Financial Services Cloud

Recruiting for Financial Services Cloud involves the process of sourcing, identifying, and hiring qualified professionals to work with Salesforce’s Financial Services Cloud (FSC). Financial Services Cloud is a specialized customer relationship management (CRM) platform tailored for the financial services...

Salesforce Readiness Survey

1. What’s your main goal with Salesforce implementation? 2. Do you have a dedicated Salesforce admin or team in place? 3. Have you identified the key stakeholders and decision-makers for this project? 4. Have you mapped out your current...

Public Service Cloud

Salesforce offers solutions and capabilities designed to address the needs of public service organizations. Some of the key features and capabilities that Salesforce provides for public service organizations include: Government Cloud Salesforce Government Cloud is a dedicated instance of...

Salesforce Managed Services: FAQs

Overall, these FAQs provide a starting point for understanding technical managed services, but businesses should consult with potential service providers to address specific concerns and tailor solutions to their unique needs. Related Content Salesforce implementation services: FAQs(Opens in a...

Salesforce for Municipal Organizations

Municipal organizations can leverage Salesforce to enhance citizen services, streamline internal processes, and improve overall efficiency. How many of the following services does your organization offer? How many leverage Salesforce? Citizen Service Request Management Municipal organizations can implement Salesforce...